Customer service
Resume writing for customer service that puts your results first.
Contact centre, front desk and customer support roles at every level.
Contact centreCustomer supportClient serviceComplaints & resolutionTeam leaderFront desk
Contact centre, front desk and customer support roles at every level.
Call volumes, satisfaction scores and resolution rates.
Difficult cases resolved and complaints turned around.
The tools and products you know well.
This is the kind of change we make on every line of your resume. Example for illustration.
Answered customer calls and emails.
Resolved 60+ customer enquiries a day with a 94% satisfaction score, top 3 in a team of 20.
Your resume rewritten and redesigned to pass screening.
Written around the job ad you are applying for.
Matched to your new resume and the role.
Lead with what employers in customer service screen for: service metrics, problem solving, systems and products. Call volumes, satisfaction scores and resolution rates. Then list your work history with results, not just duties, plus your qualifications and the systems you use.
Use the exact job title and skills from the ad (for example "contact centre" or "customer support"), keep standard headings like Work experience and Skills, keep your contact details in the main body, and send a Word file or text-based PDF. Our free ATS check scores your resume out of 100 and lists the top fixes.
Yes. We write for contact centre, customer support, client service, complaints & resolution, team leader, front desk and related roles, from entry level to senior. You're matched with a writer who knows customer service and what employers in your country look for.
Usually two to three pages in Australia and New Zealand, two pages in the UK, and one to two pages in the US and Canada. Senior and specialist roles can run longer. Your writer sets the right length for your country and level.
Your first draft arrives within 1–2 days of us receiving your files and details, with free revisions for 30 days. Express delivery within 24 hours is available.
Mining, engineering, legal, government, sales, science and more. We match you with a writer who knows your field and what employers there screen for.
We write for job seekers in Australia, New Zealand, the UK, the US and Canada. About our writers.